FAQ
Find all the info you need about our fancy custom packaging in our FAQ section. We spill the deets on designs, materials, and more. Uncover the secrets to make your packaging match your luxury products perfectly.
Quick Answer
Production lead time varies based on the complexity and quantity of your order. Typically, our luxury custom packaging takes between 7 to 10 days from design approval to completion.
Measure the dimensions of your product, considering width, height, and depth. Add a little extra for cushioning. Or consult our team for personalized assistance.
Submit high-resolution artwork files in formats like JPEG, PNG, or PDF. Ensure a minimum of 300 dpi for optimal print quality. Include all relevant design elements and adhere to specified dimensions.
Certainly! We understand the importance of ensuring satisfaction. Feel free to request a sample before making a bulk purchase. We’re happy to provide a tangible preview of our product.
Measure packaging dimensions accurately by using a ruler or measuring tape. For irregular shapes, measure the longest points in each dimension. Round up to the nearest inch or centimeter.
Order Details
To receive a quote, simply visit our website and fill out the customized quote request form. Provide details about your desired custom packaging, and our team will promptly respond.
Actually we do no MOQ, but still need to depend on the specifications of your design. Contact our team to discuss your requirements and explore personalized options that suit your needs.
Yes, we provide rush order options for our luxury custom packaging. Contact our customer service team for details on expedited processing and delivery to meet your urgent requirements.
To place a reorder, contact our customer support with your previous order details. Our team will guide you through the process, ensuring a seamless experience for your custom luxury packaging needs.
Once an order is placed, design changes are challenging. To guarantee a smooth process, review and confirm your design before placing the order to avoid complications.
Pricing & Turnaround
Pricing is influenced by design complexity, materials chosen, and order quantity. The more intricate or premium the features, the higher the cost.
To receive a precise quote, provide detailed specifications including design preferences, material choices, and desired quantity. Our team will then calculate the cost based on your specific requirements.
Turnaround times vary based on the complexity of the design and the order quantity. On average, it takes 7-10 days for production, with shipping times additional.
Yes, we offer rush options for an additional fee. Contact our customer service to discuss your timeline, and we’ll explore expedited production and shipping possibilities.
We are transparent about our pricing. The initial quote includes all essential costs. Any potential additional charges, such as rush fees, will be communicated and agreed upon before finalizing the order.
Shipping
It depends on the destination, package size, and weight. The staff here ensures the safe handling and delivery of your graceful package.
Absolutely! We provide tracking information once your order is dispatched. Stay informed about your luxurious packaging’s journey right to your doorstep.
Delivery times vary based on location and order specifications. We aim for prompt delivery, and our team communicates estimated timelines during the ordering process.
Certainly! We offer blind shipping for discreet delivery. Your luxury custom packaging can be shipped without revealing our branding, ensuring a seamless and exclusive experience for your recipients.
Yes, we offer international shipping for our luxury custom packaging. Contact our customer support for specific details regarding shipping options, costs, and delivery times.
Payments
We accept major Bank Transfer, Western Union, Paypal and other specified payment methods. You can securely make payments before production.
Actually accept USD for international customers via Bank Transfer, but we also accept all kinds currency via Paypal.
Consult your product specialist if you have large orders that need to be split into batches. Nonetheless, fees for each batch must be made before it enters production.
Our prices include the product cost and any relevant taxes. Any potential shipping expenses are clearly mentioned, providing openness and avoiding hidden costs. We prioritize transparent and upfront pricing to ensure a straightforward and honest transaction experience.
If you need refund please check our specialist with the order situation.
Products & Services
We offer a diverse range of products, from customizable packaging to specialized services like design consultations and express shipping, all packaging related.
Please contact our packaging specialist with the details, they will instruct you the customize steps.
We main do customize packaging styles, but you can reach out to our sales team for more information on volume discounts and wholesale pricing.
Yes, customization options are available. Contact our customer service to discuss your specific requirements.